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GetDocs Terms of Service

Effective Date: April 1, 2026

1. Introduction and Acceptance

These Terms of Service (the "Terms") form a binding legal agreement between Iron Noodle Technologies, LLC, a Delaware limited liability company with its principal place of business in Arizona ("Iron Noodle," "we," "us," or "our"), and the law firm or other entity that subscribes to or otherwise accesses the GetDocs platform ("Customer," "you," or "your"). These Terms also govern access to the GetDocs platform by individuals who receive Magic Links from a Customer (each, an "End User").

These Terms are organized in two parts. Part A applies to Customer and to anyone accessing the Service on Customer's behalf, including Customer's attorneys, paralegals, intake staff, and other Authorized Users. Part B applies to End Users.

By creating an account, by clicking "I agree" or any substantively similar acceptance mechanism, by accessing or using any part of the Service, or by paying any subscription fee, you agree to be bound by these Terms. If you are entering into these Terms on behalf of a law firm, business entity, or other organization, you represent that you have the authority to bind that entity, and "Customer" refers to that entity. If you do not agree to these Terms, you may not access or use the Service.

2. Definitions

Capitalized terms used in these Terms have the meanings set forth below or as otherwise defined in context.

  • "Authorized User" means an individual employed or engaged by Customer (including attorneys, paralegals, legal assistants, intake staff, and administrators) who is authorized by Customer to access the Service on Customer's behalf.
  • "Customer Content" means all data, documents, files, text, images, and other materials that Customer, its Authorized Users, or its End Users upload to, transmit through, or generate within the Service in the course of Customer's use of the Service.
  • "End User Data" means information about an End User that is collected, generated, transmitted, or stored through the Service, including identifying information, contact information, financial account information, transaction data, payroll and income information, asset and liability information, credit report information, and uploaded documents.
  • "Financial Account Data" means information about an End User's financial accounts that is retrieved through the Plaid integration, including account numbers, balances, transactions, account holder identity, payroll and income information, asset and liability information, and statements.
  • "Magic Link" means a unique, time-limited, UUID-based authentication link issued by the Service to an End User to enable access to the End User's case workspace without a traditional password.
  • "Permitted Practice Areas" means consumer bankruptcy law (including Chapter 7 and Chapter 13), family law (including divorce, custody, and child and spousal support proceedings), and consumer real estate law. Iron Noodle may add or remove Permitted Practice Areas in writing or by updating these Terms.
  • "Plaid" means Plaid Inc. and its affiliates. The Plaid Service is a Subprocessor used by Iron Noodle to enable End Users to connect their financial accounts to the Service.
  • "Restricted Industries" has the meaning given in Section 7.
  • "Service" means the GetDocs software-as-a-service platform, including all websites, web applications, application programming interfaces, mobile interfaces, and supporting infrastructure operated by Iron Noodle under the GetDocs name.
  • "Subprocessors" means the third-party service providers Iron Noodle uses to deliver the Service, including without limitation Plaid, Array.com, BoldSign, Stripe, and Iron Noodle's cloud hosting provider.
  • "Subscription" means Customer's paid subscription to the Service under these Terms.

PART A — TERMS APPLICABLE TO CUSTOMER

3. The Service

Iron Noodle operates GetDocs, a software-as-a-service platform that helps law firms collect, organize, validate, and process the documents and information their clients must produce in the course of bankruptcy, family law, real estate, and other consumer legal matters. The Service includes features for client onboarding, document intake and validation, electronic signature, financial account linking through Plaid, credit report retrieval through Array.com, identity verification, audit logging, file export, and integration with third-party platforms used by law firms.

Iron Noodle may modify, enhance, or discontinue features of the Service at any time and will provide reasonable notice of material changes that adversely affect Customer's use of the Service.

4. Customer Eligibility

To subscribe to the Service, Customer must be a law firm, solo legal practice, or other entity authorized to provide legal services to consumers, with at least one attorney admitted to practice and in good standing with the bar of at least one United States jurisdiction. Customer represents and warrants that, at all times during the term of these Terms:

  • Customer is duly organized, validly existing, and authorized to conduct business in each jurisdiction in which it operates;
  • Customer's responsible attorney is licensed and in good standing with the relevant state bar and is not subject to suspension, disbarment, or other disciplinary action that would materially impair the attorney's authority to practice law;
  • Customer's use of the Service falls within the Permitted Practice Areas;
  • Customer is not a debt-relief agency, document preparation service, lead aggregator, or other entity that purports to provide legal services without licensed attorney supervision in violation of applicable unauthorized-practice-of-law statutes; and
  • Customer does not operate, and does not represent clients in connection with, any business or activity in a Restricted Industry.

Iron Noodle may, before activating Customer's account and at any time during the term of these Terms, verify Customer's eligibility, including by reference to public state bar licensee directories, public business records, the Customer's website, and direct communications with Customer.

5. Account Registration and Authorized Users

5.1 Account Registration

Customer must register for an account by providing accurate and complete information, including the firm's legal name, business address, primary attorney contact information, state of bar admission, state bar license number, and billing information. Customer must promptly update its account information if it changes.

5.2 Authorized Users

Customer may grant access to the Service to its Authorized Users. Customer is responsible for the acts and omissions of its Authorized Users in connection with the Service as if they were Customer's own acts and omissions. Customer must promptly deactivate access for any Authorized User who is no longer authorized to access the Service on Customer's behalf.

5.3 Account Security

Customer is responsible for maintaining the confidentiality of its account credentials and the security of access to the Service by its Authorized Users, including by enforcing strong, unique passwords and any multi-factor authentication offered by the Service. Customer must promptly notify Iron Noodle of any actual or suspected unauthorized access to Customer's account.

6. Permitted Use of the Service

Subject to these Terms, Iron Noodle grants Customer a limited, non-exclusive, non-transferable, non-sublicensable, revocable license, during the term of Customer's Subscription, to access and use the Service for the sole purpose of representing Customer's own clients in legal matters within the Permitted Practice Areas. This license includes the right for Customer's Authorized Users to use the Service in the ordinary course of providing legal services to Customer's clients, and the right for Customer's End Users to access their case workspaces through Magic Links to upload documents, connect financial accounts, sign authorizations, and otherwise participate in the legal matter for which Customer represents them.

7. Acceptable Use; Prohibited Uses; Restricted Industries

7.1 Acceptable Use

Customer must use the Service only for lawful purposes and in compliance with these Terms, all applicable laws and regulations, the rules of professional conduct of the jurisdictions in which Customer's attorneys are licensed, and the terms of any third-party service integrated with the Service.

7.2 Prohibited Uses

Customer must not, and must not allow any Authorized User, End User, or third party to:

  • Use the Service for marketing, prospecting, lead generation, or any purpose other than representing the End User who is the subject of the case in which the Service is being used;
  • Sell, license, sublicense, lease, lend, transfer, or otherwise make the Service or any data obtained through the Service available to any third party, except as expressly permitted under these Terms;
  • Use any Financial Account Data, credit report data, or other End User Data obtained through the Service for any purpose other than the legal representation of the End User from whom that data was collected, including without limitation any use for credit decisioning, employment, insurance, marketing, profiling, debt collection unrelated to the End User's legal matter, or sale to third parties;
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, algorithms, or non-public components of the Service, except to the extent that this restriction is prohibited by applicable law;
  • Bypass, attempt to bypass, or interfere with any authentication, rate limiting, security, or access control mechanism of the Service, including any mechanism imposed by Plaid, Array.com, BoldSign, Stripe, or any other Subprocessor;
  • Scrape, extract, or otherwise harvest data from the Service through automated means, except through the application programming interfaces (if any) made available by Iron Noodle for that purpose;
  • Upload to or transmit through the Service any malicious code, malware, virus, or other code intended to disrupt, damage, or gain unauthorized access to any system;
  • Use the Service in any manner that violates the privacy rights, intellectual property rights, or other rights of any person, or that constitutes harassment, defamation, or unlawful discrimination;
  • Use the Service to make any decision about an End User that constitutes a "consumer report" or an "adverse action" under the federal Fair Credit Reporting Act, except to the extent that such use complies with all applicable provisions of the Fair Credit Reporting Act and Iron Noodle has expressly authorized such use in writing; or
  • Misrepresent Customer's identity, the identity of any Authorized User, or the purpose of Customer's use of the Service to Iron Noodle, to any End User, or to any Subprocessor.

7.3 Restricted Industries

Customer must not use the Service in connection with any business, transaction, or representation involving the following "Restricted Industries":

  • Online gaming, gambling, sports wagering, or fantasy sports;
  • Cannabis, marijuana, or related products or services, including dispensaries, cultivators, processors, and ancillary businesses;
  • Adult content, escort services, or sexually oriented businesses;
  • Money services businesses, including check cashing, currency exchange, and money transmission;
  • Payday lending, title lending, or other small-dollar consumer lending other than as part of an End User's representation as a debtor in a bankruptcy or family law matter;
  • Cryptocurrency exchange, custody, mining, or trading platforms;
  • Firearms, ammunition, or weapons sales or distribution;
  • Any business or activity prohibited by Plaid's Acceptable Use Policy or by the terms of any other Subprocessor as in effect from time to time; and
  • Any other industry or activity that Iron Noodle designates as restricted by written notice to Customer or by update to these Terms.

This Section 7.3 does not prevent Customer from representing an individual End User who happens to have a creditor, employer, or counterparty in a Restricted Industry, so long as the End User themselves is being represented in a personal legal matter within a Permitted Practice Area and is not the operator of the Restricted Industry business.

8. End Users; Magic Links; Customer Responsibility

8.1 Customer Controls End User Onboarding

Customer initiates End User access by inviting an End User to the Service, typically by issuing a Magic Link. Customer represents and warrants that, before inviting any individual to the Service as an End User:

  • Customer has formed an attorney-client relationship with the End User, or is in the process of forming one, in connection with a legal matter within a Permitted Practice Area;
  • Customer has informed the End User that documents and information provided through the Service will be used by Customer to provide legal services to the End User and that Iron Noodle, as Customer's service provider, will process the End User's information on Customer's behalf; and
  • Customer has the End User's permission, or has another lawful basis, to invite the End User to the Service and to collect the categories of information the Service is configured to collect for the End User's case.

8.2 Customer is the Data Controller

As between Customer and Iron Noodle, Customer is the data controller (or business, as applicable) for End User Data, and Iron Noodle is a service provider acting on Customer's behalf. Customer is responsible for the lawful collection, use, disclosure, and retention of End User Data, including by ensuring that End Users receive any notices and provide any consents required by applicable law before the End User's information is collected or processed through the Service.

8.3 Customer Responsibility for End Users

Customer is responsible for the acts and omissions of its End Users in connection with the Service to the extent that such acts and omissions arise from Customer's invitation, instruction, or supervision of the End User. Iron Noodle's direct relationship with End Users is governed by Part B of these Terms.

9. Plaid Integration; Customer Obligations Regarding Financial Account Data

9.1 Description of the Plaid Integration

The Service includes an integration with Plaid that allows an End User to authorize the retrieval of Financial Account Data from the End User's financial institutions. The End User initiates the Plaid connection from within the Service through the Plaid Link interface, sees Plaid's standard end-user disclosures, and consents to data retrieval through Plaid's standard interface before any Financial Account Data is returned to the Service. Iron Noodle does not collect, store, or have access to the End User's online banking credentials.

9.2 Customer Obligations Regarding Financial Account Data

Customer agrees that, with respect to all Financial Account Data:

  • Permitted purpose. Customer will use Financial Account Data solely to provide legal services to the End User from whom the data was collected, including but not limited to the preparation of bankruptcy schedules, statements of financial affairs, family law income and expense declarations, real estate disclosures, and other filings required by the court or by applicable law in connection with that End User's legal matter.
  • No prohibited uses. Customer will not use Financial Account Data for marketing, prospecting, sale to third parties, credit decisioning outside of the End User's legal matter, employment screening, insurance underwriting, or any other purpose not expressly authorized under these Terms or by separate written agreement with Iron Noodle.
  • End User consent. Customer will not initiate, induce, or permit any Plaid connection by an End User unless the End User has been given the opportunity to review and consent to the connection through Plaid's standard interface and the disclosures required by the Plaid End User Privacy Policy and these Terms.
  • No misrepresentation. Customer will not misrepresent to End Users the purpose of Plaid data retrieval, the parties to whom the data will be made available, or the manner in which the data will be used.
  • Reasonable safeguards. Customer will maintain reasonable administrative, technical, and physical safeguards to protect Financial Account Data from unauthorized access, use, disclosure, alteration, and destruction, consistent with applicable law and prevailing industry practice for law firms handling sensitive client information.
  • No further resale or redistribution. Customer will not sell, license, sublicense, lease, lend, or otherwise transfer Financial Account Data to any third party, except as required by law, court order, or the End User's instructions in connection with the End User's legal matter.
  • Compliance with law. Customer will comply with all federal, state, and local laws applicable to its use of Financial Account Data, including the Gramm-Leach-Bliley Act and its implementing regulations, the Right to Financial Privacy Act where applicable, the Fair Credit Reporting Act where applicable, and all applicable state consumer privacy and data security laws.
  • No further connections by Customer staff. Customer will not initiate Plaid connections on behalf of an End User using credentials obtained outside of the End User's direct, authenticated session in the Service. All Plaid connections must be initiated by the End User through Plaid Link.

9.3 Plaid Terms

Customer's use of Financial Account Data is subject to the terms imposed by Plaid on Iron Noodle as a Plaid customer, including the Plaid End User Privacy Policy and the terms applicable to Iron Noodle's participation in the Plaid Reseller program, in each case as in effect from time to time and as flowed down to Customer through these Terms. Customer acknowledges that it does not have a direct contractual relationship with Plaid and that Customer's relationship with respect to the Plaid integration runs through Iron Noodle.

9.4 Plaid as Third-Party Beneficiary

Plaid is an intended third-party beneficiary of, and may directly enforce against Customer, the obligations of Customer set forth in this Section 9 and in Sections 7.2, 13, 14, 15, and 16, in each case to the extent those obligations relate to Financial Account Data, the Plaid integration, or Plaid's rights under its agreements with Iron Noodle. No other provision of these Terms is intended to confer any third-party-beneficiary rights on any person.

9.5 Suspension of the Plaid Integration

Iron Noodle may suspend or disable Customer's access to the Plaid integration at any time, with or without notice, if Iron Noodle reasonably determines that Customer has breached this Section 9, that Customer's use of the integration creates risk for End Users, Iron Noodle, or Plaid, or if Plaid requires Iron Noodle to do so.

10. Credit Report Services and Fair Credit Reporting Act Compliance

The Service includes an optional integration with Array.com that allows an End User to authenticate the End User's identity and to authorize the retrieval of the End User's consumer credit report. Customer agrees that, with respect to all credit report data retrieved through the Service:

  • The credit report is retrieved only after the End User has personally authenticated through Array's identity verification process and electronically signed the Limited Power of Attorney made available through the Service;
  • The credit report is used solely as a permissible purpose under the Fair Credit Reporting Act, 15 U.S.C. § 1681b, in connection with the End User's representation by Customer in the End User's legal matter;
  • Access to the credit report data is restricted to Customer's Authorized Users representing the End User and to Iron Noodle personnel acting in a technical support, troubleshooting, or quality assurance role;
  • Customer will not use the credit report for any purpose other than the End User's legal matter, and will not disclose the credit report to any third party except as required by law, court order, or the End User's express instructions; and
  • Customer will comply with all consumer disclosure, dispute, and other obligations imposed on it under the Fair Credit Reporting Act and applicable state law in connection with its use of the credit report.

11. Other Third-Party Services

The Service includes integrations with BoldSign for electronic signatures, Stripe for payment processing, and other Subprocessors as identified by Iron Noodle from time to time. Customer's and End Users' use of these integrations is subject to the applicable terms and privacy policies of each Subprocessor, in addition to these Terms. Iron Noodle does not store payment card data on its own infrastructure; payment instruments are handled by Stripe, which is responsible for compliance with the Payment Card Industry Data Security Standard.

12. Customer Content

12.1 Ownership

As between Customer and Iron Noodle, Customer (or its End Users, as applicable) owns all right, title, and interest in and to Customer Content. These Terms do not transfer any ownership of Customer Content to Iron Noodle.

12.2 License to Iron Noodle

Customer grants Iron Noodle a worldwide, non-exclusive, royalty-free, fully paid-up license to host, store, transmit, display, copy, modify, process, and otherwise use Customer Content solely as necessary to provide the Service to Customer and Customer's End Users, to comply with applicable law, and to enforce these Terms. The license terminates when the Customer Content is deleted from the Service in accordance with these Terms, except for archival or backup copies that are deleted in the ordinary course of Iron Noodle's data retention schedule.

12.3 No Use for Model Training

Iron Noodle will not use Customer Content to train any general-purpose machine learning model offered to third parties. Iron Noodle may use de-identified, aggregated metrics derived from Customer's use of the Service to operate, improve, and secure the Service.

13. Confidentiality

Each party agrees to hold the other's Confidential Information in confidence, to use it only for the purpose of performing under these Terms, and to protect it using at least the same degree of care that the receiving party uses to protect its own confidential information of like importance, but in no event less than a reasonable standard of care. "Confidential Information" means non-public information disclosed by one party to the other that is identified as confidential or that should reasonably be understood to be confidential given the nature of the information and the circumstances of disclosure. End User Data is the Confidential Information of Customer (and of the End User to whom it relates). The Service, the Service's technical architecture, security measures, pricing, and roadmap are the Confidential Information of Iron Noodle. Standard exceptions for information that is publicly available, independently developed, lawfully received from a third party, or required to be disclosed by law apply.

14. Privacy and Data Protection

Iron Noodle's collection, use, and disclosure of personal information through the Service is described in the GetDocs Privacy Policy, which is incorporated into these Terms by reference. Customer is responsible for providing its End Users with any notices and obtaining any consents required by applicable law before End User Data is collected or processed through the Service. To the extent that Iron Noodle processes End User Data on Customer's behalf in a capacity that triggers the application of any state consumer privacy law (including but not limited to the California Consumer Privacy Act, the California Privacy Rights Act, the Virginia Consumer Data Protection Act, the Colorado Privacy Act, the Connecticut Data Privacy Act, the Utah Consumer Privacy Act, and the Texas Data Privacy and Security Act), Iron Noodle acts as a service provider, processor, or substantively equivalent role, and the parties agree to comply with the requirements applicable to that relationship under the relevant statute.

15. Data Security

Iron Noodle maintains administrative, technical, and physical safeguards designed to protect End User Data and Customer Content from unauthorized access, use, disclosure, alteration, and destruction. These safeguards include encryption of data in transit using Transport Layer Security 1.2 or higher, encryption of data at rest using industry-standard encryption, role-based access controls and least-privilege principles for personnel access, comprehensive audit logging of access to and actions on the Service, secure password hashing for any platform credentials, cross-site request forgery protection, integrated identity verification for End Users, and contractual security and confidentiality obligations with all Subprocessors.

Customer agrees to maintain reasonable administrative, technical, and physical safeguards on its own systems and within its own organization to protect End User Data and Customer Content that Customer accesses, exports, or otherwise removes from the Service. Customer's safeguards must include access controls limiting access to End User Data to Authorized Users with a legitimate need, secure storage of any End User Data exported from the Service, secure transmission of End User Data, and prompt revocation of access for personnel who are no longer authorized.

16. Breach Notification

Customer must notify Iron Noodle without undue delay, and in any event within seventy-two (72) hours, after Customer becomes aware of any actual or reasonably suspected security incident affecting End User Data, Financial Account Data, credit report data, or Customer's account credentials for the Service. Iron Noodle will notify Customer without undue delay after Iron Noodle becomes aware of any actual security incident affecting End User Data within Iron Noodle's systems, in accordance with applicable law and Iron Noodle's incident response procedures.

17. Compliance with Law

Customer must comply with all federal, state, and local laws and regulations applicable to its use of the Service and its handling of End User Data, including without limitation the Gramm-Leach-Bliley Act, the Fair Credit Reporting Act, the Equal Credit Opportunity Act, the Federal Trade Commission Act, the Right to Financial Privacy Act where applicable, all applicable state consumer privacy and data security laws, all applicable state breach notification laws, and the rules of professional conduct of the jurisdictions in which Customer's attorneys are licensed. Iron Noodle will comply with all federal, state, and local laws and regulations applicable to its operation of the Service.

18. Subscription, Fees, and Billing

18.1 Subscription

Customer's use of the Service is on a subscription basis. The Subscription begins on the date Customer first agrees to these Terms or the date Customer's account is activated, whichever is earlier, and continues on a month-to-month basis until cancelled or terminated as provided in these Terms.

18.2 Fees

Customer agrees to pay the subscription fees, per-case fees, and any other fees specified for Customer's plan as published on the GetDocs website or as otherwise agreed in writing between Customer and Iron Noodle. Fees are stated in United States dollars and are exclusive of any taxes, which Customer is responsible for paying except for taxes imposed on Iron Noodle's net income.

18.3 Payment Through Stripe

All fees are processed through Stripe. Customer authorizes Iron Noodle and Stripe to charge Customer's designated payment method on a recurring basis for fees as they become due. Customer is responsible for keeping its payment method current and for any fees, late charges, or chargeback amounts incurred as a result of failed payments.

18.4 Renewal and Cancellation

The Subscription automatically renews on the same terms at the end of each billing period unless Customer cancels by providing notice in the manner permitted by the Service before the start of the next billing period. Customer remains responsible for fees due for the billing period during which cancellation occurs.

18.5 Refunds

Except as required by law, fees paid are non-refundable. Iron Noodle may, in its discretion, issue a refund or credit on a case-by-case basis.

18.6 Changes to Fees

Iron Noodle may change the fees for the Service at any time. Iron Noodle will provide at least thirty (30) days' advance notice of any fee increase that applies to Customer's existing plan. Customer's continued use of the Service after the effective date of a fee change constitutes Customer's acceptance of the new fees. Customer may cancel before the effective date if Customer does not agree to the new fees.

19. Term and Termination

19.1 Term

These Terms remain in effect from the effective date until terminated as provided in this Section 19.

19.2 Termination by Customer

Customer may terminate these Terms at any time by cancelling its Subscription through the Service or by contacting Iron Noodle. Termination takes effect at the end of the then-current billing period.

19.3 Termination by Iron Noodle

Iron Noodle may terminate these Terms or suspend Customer's access to the Service, in whole or in part, immediately and with or without notice, on any of the following grounds:

  • Customer's material breach of these Terms, including any breach of Section 7 (Acceptable Use) or Section 9 (Plaid Integration);
  • Loss of active license status by Customer's responsible attorney without timely designation of a qualified substitute;
  • Customer's failure to pay fees when due, after reasonable notice and opportunity to cure;
  • Iron Noodle's reasonable determination that information provided by Customer at onboarding or thereafter is materially false or misleading;
  • Iron Noodle's reasonable determination that Customer's use of the Service places End Users, Iron Noodle, any Subprocessor (including Plaid), or any other person at risk of harm or material regulatory exposure;
  • Plaid's requirement that Iron Noodle suspend or terminate Customer's access to the Plaid integration; or
  • Iron Noodle's decision to discontinue the Service in whole or in part, on at least sixty (60) days' written notice to Customer (except as a shorter period may be required by law or by a Subprocessor).

20. Effect of Termination; Data Export and Deletion

On termination of these Terms for any reason, Customer's right to access and use the Service ceases. Iron Noodle will, for a period of thirty (30) days following termination (or such shorter period as may be required by law, by a Subprocessor, or by the circumstances of termination, including misuse), allow Customer to export Customer Content using the export tools made available through the Service. After the expiration of that export period, Iron Noodle may delete or archive Customer Content in accordance with Iron Noodle's data retention policy and applicable law. Sections that by their nature should survive termination, including Sections 7.2 (with respect to data already obtained), 9.2, 12.1, 13, 16, 21, 23, 24, 25, 26, 30, 31, and any payment obligations accrued before termination, will survive.

21. Suspension

Iron Noodle may suspend Customer's access to the Service or any portion of the Service immediately and with or without notice if Iron Noodle reasonably determines that suspension is necessary to address an imminent threat to the security or operation of the Service, an actual or suspected breach of these Terms, an actual or suspected violation of law, or a requirement imposed on Iron Noodle by Plaid or any other Subprocessor. Iron Noodle will use commercially reasonable efforts to limit the scope and duration of any suspension.

22. Iron Noodle's Monitoring and Audit Rights

Iron Noodle may monitor Customer's use of the Service, including through the Service's audit logs, to confirm Customer's compliance with these Terms, to identify and respond to security incidents, and to satisfy obligations to Subprocessors and regulators. On reasonable advance notice, and not more than once per twelve (12) months unless Iron Noodle reasonably suspects a breach of Sections 7, 9, 10, 13, 15, or 17, Iron Noodle may request that Customer provide a written description of Customer's practices for handling End User Data exported from the Service. Customer agrees to respond in good faith and within a reasonable time.

23. Intellectual Property

Iron Noodle and its licensors own all right, title, and interest in and to the Service, including all software, technology, designs, content, marks, and other intellectual property associated with the Service. Iron Noodle reserves all rights not expressly granted in these Terms. "GetDocs," "Iron Noodle," and Iron Noodle's logos are the trademarks of Iron Noodle Technologies, LLC. Customer may use those marks only as expressly permitted by Iron Noodle in writing.

24. Customer Representations and Warranties

Customer represents and warrants that, at all times during the term of these Terms:

  • Customer has full power and authority to enter into and perform these Terms;
  • Customer's execution and performance of these Terms does not violate any agreement, law, or regulation applicable to Customer;
  • Customer's use of the Service complies with these Terms and with all applicable law;
  • Customer has obtained all consents and provided all notices required for Iron Noodle to collect, process, and store End User Data through the Service on Customer's behalf;
  • Customer is and remains an eligible Customer under Section 4; and
  • The information Customer provides to Iron Noodle in connection with these Terms is accurate and complete.

25. Disclaimer of Warranties

EXCEPT AS EXPRESSLY SET FORTH IN THESE TERMS, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," AND IRON NOODLE AND ITS LICENSORS AND SUBPROCESSORS DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WITHOUT LIMITING THE FOREGOING, IRON NOODLE DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE FROM ALL POSSIBLE THREATS, OR THAT FINANCIAL ACCOUNT DATA, CREDIT REPORT DATA, OR OTHER DATA RETRIEVED FROM THIRD-PARTY SOURCES WILL BE COMPLETE, ACCURATE, OR TIMELY. THE OPERATION OF THE SERVICE DEPENDS IN PART ON THIRD-PARTY SUBPROCESSORS, AND IRON NOODLE DOES NOT WARRANT THE PERFORMANCE OF THOSE SUBPROCESSORS.

26. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL EITHER PARTY BE LIABLE TO THE OTHER PARTY OR TO ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING DAMAGES FOR LOST PROFITS, LOST REVENUE, LOST BUSINESS OPPORTUNITIES, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, EVEN IF THE PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

EXCEPT FOR (A) CUSTOMER'S PAYMENT OBLIGATIONS, (B) CUSTOMER'S INDEMNIFICATION OBLIGATIONS UNDER SECTION 27, (C) EITHER PARTY'S BREACH OF SECTION 13 (CONFIDENTIALITY), (D) CUSTOMER'S BREACH OF SECTION 7 (ACCEPTABLE USE) OR SECTION 9 (PLAID INTEGRATION), AND (E) LIABILITY THAT CANNOT BE LIMITED BY APPLICABLE LAW, EACH PARTY'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS WILL NOT EXCEED THE AMOUNT OF FEES PAID BY CUSTOMER TO IRON NOODLE FOR THE SERVICE DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.

27. Indemnification

27.1 By Customer

Customer agrees to defend, indemnify, and hold harmless Iron Noodle, its affiliates, and their respective officers, directors, employees, agents, and Subprocessors (including Plaid) from and against any and all third-party claims, demands, actions, proceedings, losses, liabilities, damages, fines, penalties, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to (a) Customer's breach of these Terms, including any breach of Section 7 or Section 9; (b) Customer's violation of any law applicable to its use of the Service or its handling of End User Data; (c) the acts or omissions of Customer's Authorized Users, End Users (to the extent within Customer's control), or other personnel in connection with the Service; (d) Customer's use of Financial Account Data, credit report data, or other End User Data outside the scope of the Permitted Practice Areas or for any prohibited purpose; or (e) Customer's representations or warranties to End Users regarding the Service.

27.2 By Iron Noodle

Iron Noodle agrees to defend, indemnify, and hold harmless Customer from and against any third-party claim that Customer's authorized use of the Service in accordance with these Terms infringes any United States patent, registered copyright, or registered trademark. Iron Noodle's obligation under this Section 27.2 does not apply to claims arising from (a) Customer Content, (b) modifications to the Service made by anyone other than Iron Noodle, (c) combination of the Service with hardware, software, or services not provided by Iron Noodle, or (d) Customer's use of the Service in breach of these Terms. If the Service becomes, or in Iron Noodle's opinion is likely to become, the subject of an infringement claim, Iron Noodle may, at its option, modify the Service to be non-infringing, obtain a license to permit continued use, or terminate the affected portion of the Service and refund any prepaid fees attributable to the unused portion.

27.3 Procedure

The party seeking indemnification must promptly notify the indemnifying party of the claim, give the indemnifying party sole control of the defense and settlement (subject to the indemnified party's right to participate at its own expense), and reasonably cooperate with the defense. The indemnifying party may not enter into any settlement that imposes liability or admission on the indemnified party without the indemnified party's consent.

28. Modifications to the Service and to These Terms

Iron Noodle may update the Service and these Terms from time to time. Iron Noodle will provide notice of material changes to these Terms by posting an updated version on the GetDocs website, by emailing Customer's designated contact, by an in-application notification, or by other reasonable means. Material changes take effect on the date stated in the notice, which will be at least thirty (30) days after the notice unless a shorter period is required by law or by a Subprocessor. Customer's continued use of the Service after the effective date of a change constitutes Customer's acceptance of the change. If Customer does not agree to a material change, Customer's sole remedy is to cancel the Subscription before the effective date.

29. Notices

Iron Noodle may give notice to Customer by email to Customer's designated contact, by in-application notification, or by posting notice on the GetDocs website. Customer must give notice to Iron Noodle by email to noodles@ironnoodle.com or by such other address as Iron Noodle may designate in writing.

30. Governing Law; Venue

These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict-of-laws principles. The parties consent to the exclusive jurisdiction of the state and federal courts located in New Castle County, Delaware for any dispute arising out of or relating to these Terms that is not subject to arbitration under Section 31, and waive any objection based on improper venue or forum non conveniens.

31. Dispute Resolution; Class Action Waiver

31.1 Informal Resolution

Before initiating any formal proceeding, the parties agree to attempt in good faith to resolve any dispute arising out of or relating to these Terms by negotiation between representatives with authority to resolve the dispute, for a period of at least thirty (30) days after written notice of the dispute is given.

31.2 Arbitration

Except for claims for injunctive or equitable relief, claims relating to intellectual property rights, and small-claims-court matters, any dispute arising out of or relating to these Terms that is not resolved through informal resolution will be finally resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration will be conducted in Wilmington, Delaware, by a single arbitrator. Judgment on the award may be entered in any court of competent jurisdiction.

31.3 Class Action Waiver

To the maximum extent permitted by applicable law, the parties waive any right to participate in any class, collective, or representative action against the other arising out of or relating to these Terms.

32. Force Majeure

Neither party will be liable for any failure or delay in performance under these Terms (other than payment obligations) caused by events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil disturbance, pandemic or epidemic, governmental action, labor disputes, internet or telecommunications outages not within the affected party's reasonable control, or failures or delays of Subprocessors not within the affected party's reasonable control.

33. Assignment

Customer may not assign these Terms or any rights or obligations under them without Iron Noodle's prior written consent. Iron Noodle may assign these Terms to an affiliate or in connection with a merger, acquisition, reorganization, or sale of all or substantially all of its assets without Customer's consent. Any attempted assignment in violation of this Section is void.

34. Miscellaneous

These Terms, together with the GetDocs Privacy Policy and any order or addendum signed by the parties, constitute the entire agreement between the parties with respect to the subject matter and supersede all prior or contemporaneous agreements, communications, and proposals on that subject. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions remain in full force and effect, and the invalid or unenforceable provision will be reformed to the extent necessary to make it valid and enforceable while preserving the parties' intent. No failure or delay by a party in exercising any right under these Terms operates as a waiver of that right. Headings are for convenience only and do not affect interpretation. The parties are independent contractors; nothing in these Terms creates a partnership, joint venture, agency, or employment relationship.

PART B — TERMS APPLICABLE TO END USERS

35. Application of Part B

This Part B applies to each End User who accesses the Service through a Magic Link or other authentication mechanism. By accessing the Service, the End User accepts and agrees to be bound by this Part B. If the End User does not agree, the End User must not access the Service and should communicate directly with the End User's law firm by other means.

36. Relationship Between End User, Customer, and Iron Noodle

The End User's legal representation is provided by the End User's law firm, not by Iron Noodle. Iron Noodle is a technology service provider that supplies the Service to the law firm. Iron Noodle does not provide legal advice, and nothing accessible through the Service constitutes legal advice from Iron Noodle. The End User's attorney-client relationship and any related privileges run between the End User and the law firm.

37. End User Use of the Service

The End User may use the Service only to participate in the legal matter for which the End User's law firm has invited the End User to the Service. The End User must provide accurate information, must upload only documents and information that the End User has the right to provide, and must not share the End User's Magic Link with any person other than the End User's authorized representatives.

38. End User Consent to Data Processing

By using the Service, the End User authorizes the End User's law firm and Iron Noodle, as the law firm's service provider, to collect, process, store, and use the documents and information the End User provides through the Service for the purpose of providing legal services to the End User. The End User's use of the Plaid integration to connect financial accounts, and the End User's use of the Array.com integration to retrieve a credit report, are governed by the disclosures and consents presented to the End User during those flows, in addition to this Part B. The End User's information is handled in accordance with the GetDocs Privacy Policy.

39. End User Disclaimers and Limits

The Service is provided to End Users on an "as is" and "as available" basis. Iron Noodle's liability to End Users is limited to the maximum extent permitted by applicable law. Iron Noodle does not warrant the accuracy or completeness of data retrieved from financial institutions, consumer reporting agencies, or other third-party sources, and the End User should review all such data carefully and discuss any inaccuracies with the End User's law firm.

40. End User Termination

The End User may terminate the End User's use of the Service at any time by notifying the End User's law firm. Iron Noodle may terminate the End User's access to the Service if the End User's law firm requests termination, if the End User's representation by the law firm ends, if the End User violates this Part B, or as otherwise required to protect the Service or its users.

41. Contact

Questions about these Terms may be directed to:

Iron Noodle Technologies, LLC
Attn: Legal
16192 Coastal Highway
Lewes, DE 19958
Email: noodles@ironnoodle.com

42. Acceptance of These Terms

How acceptance occurs. You accept and agree to be bound by these Terms when any of the following occurs:

  • You check the box labeled "I have read and agree to the GetDocs Terms of Service" (or substantively similar language) at the time of account registration or when prompted to accept an updated version of the Terms;
  • You click any button or link presented as part of the Service that is labeled "I agree," "Accept," "Subscribe," "Continue," or substantively similar, in a context in which these Terms are referenced or linked in the surrounding interface;
  • You access or use any part of the Service after these Terms (or any updated version of them) have been posted on the GetDocs website, made available within the Service, or otherwise made available to you; or
  • You pay any subscription fee or per-case fee for the Service.

Continued use after updates. If Iron Noodle updates these Terms, the updated version takes effect as set forth in Section 28. Customer's continued access to or use of the Service after the effective date of an update constitutes acceptance of the updated Terms. If Customer does not agree to an updated version, Customer must stop using the Service and may cancel the Subscription as provided in Section 19.

Electronic record of acceptance. When acceptance is given electronically, Iron Noodle records the date and time of acceptance, the version of the Terms accepted, the account or session through which acceptance was given, and other technical metadata associated with the acceptance event. That electronic record is the binding evidence of agreement to these Terms and is admissible in any proceeding to enforce them.

Electronic agreement and consent to electronic communications. Electronic acceptance has the same legal effect as a handwritten signature, in accordance with the federal Electronic Signatures in Global and National Commerce Act (ESIGN), 15 U.S.C. § 7001 et seq., and the Uniform Electronic Transactions Act as adopted in the applicable state. By accepting these Terms, Customer consents to receive notices, disclosures, agreements, and other communications from Iron Noodle in electronic form, and acknowledges that Customer is able to access, retain, and print these Terms in electronic form.

Authority of the accepting individual. If the individual accepting these Terms is doing so on behalf of a law firm or other organization, that individual represents that he or she is authorized to bind the organization, and "Customer" refers to the organization. The individual is responsible for ensuring that the organization's Authorized Users comply with these Terms.