All plans include unlimited client matters and unlimited staff seats. Your firm only pays when a client actively engages:

• Pay-on-Activation (100 credits): Activation is counted only after the client uploads their first document. Inviting clients or creating cases is free until an actual document is uploaded. Once activated, that case has unlimited document uploads, AI QC, scanning, reminders, and messaging.
• Tri-Merge Credit Reports: 250 credits per report.
• Subscription Credits: Your plan’s monthly credit allowance refreshes with your billing cycle and expires when the subscription renews.
• Extra Top-Up Credits ($100 for 1,000 credits): If you need additional credits, top-up packs are $100 for 1,000 credits. These top-up credits never expire!

Credits included in your monthly subscription refresh each billing cycle and expire upon subscription renewal. However, if your firm needs extra credits to activate clients or pull credit reports, you can purchase top-up credits at $100 for 1,000 credits. Those top-up credits never expire and stay in your firm’s wallet indefinitely until used.

No! Every GetDocs plan includes unlimited user accounts. You can invite all partners, associates, paralegals, and administrative staff to your law firm account without incurring extra per-seat charges.

Every plan (Starter, Growth, and Ultra) includes a full 30-day free trial with access to all platform features, unlimited client matters, and unlimited staff seats. You will not be charged until the end of your 30-day trial period, and you can cancel anytime with zero commitment.